Privacy Policy

Teamwirks Pty Ltd (ACN 164 351 740) ("we", "our", "us") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) ("Privacy Act"), including the Australian Privacy Principles (APPs). This Privacy Policy outlines how we manage personal information in accordance with APP 1, including how we collect, hold, use, and disclose personal information.

We are a boutique consultancy based in Victoria, Australia. Teamwirks core services are independent workplace investigations, mediations and cultural reviews (“our services”). Our  investigations include allegations of misconduct, bullying, harassment, discrimination, and other employment-related matters. In performing our functions, we may collect personal information, including sensitive personal information about individuals.

We collect personal information that is reasonably necessary to provide our services and to manage relationships with our clients, contractors and other parties.

The types of personal information we collect include, but are not limited to:

• Full name and contact details (e.g. phone number, email address)
• Employment details (e.g. role, employer, length of employment)
• Investigation-related information (e.g. allegations, records of interview, emails, personnel records, file notes of meetings or calls)
• Sensitive information (e.g. health information or information about alleged conduct)

We only collect sensitive information where it is reasonably necessary for our services and with the individual’s consent, or as otherwise permitted or required under the Privacy Act or other legislation.

We collect personal information through:

• Interviews and records of interview
• Email and other communications
• Documents provided by employers, HR personnel or legal representatives

We may collect information directly from individuals or from third parties such as employers, legal representatives, or other witnesses.

We collect, hold, use and disclose personal information for purposes including:

• Conducting independent workplace investigations, mediations and cultural reviews
• Preparing reports relating to our services
• Complying with legal and professional obligations
• Managing complaints and responding to enquiries
• Assessing and improving our services

Where appropriate, we may disclose personal information to:

• The employer or organisation that engaged usLegal representatives (with appropriate authority)
• External advisers, regulators and government or law enforcement bodies (as required by law)
• Courts or tribunals (in the event of proceedings)

We may disclose your personal information to third parties in accordance with the Privacy Act, including in situations where we are required to by law or where you have provided consent. We ensure that any third parties we engage are also compliant with privacy obligations.

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These steps include[JS1]:

• Secure digital storage with restricted access
• Password-protected systems
• Secure document disposal practices
• Confidentiality agreements with staff and contractors

Personal information is retained for the period necessary to fulfil our services or meet legal requirements, after which it is securely destroyed or de-identified. [JS1]Check for other measurers.

Our website may use cookies to improve your experience. If you are concerned about the use of these cookies, your browser can be configured to notify you when you receive a cookie and provide you with the opportunity to accept or reject it. You may refuse all cookies from our website however this may cause some functions to become unavailable.

We may use statistical information collection tools (such as Google Analytics) to track site visits, navigation and performance for the purpose of monitoring and improving our website. If you are concerned about the use of these tools, you can configure your browser to send a "Do Not Track" request with your browsing traffic.

Third party cookies may also be used, and Google Analytics Advertising Features including: Remarketing with Google Analytics, and Google Analytics Demographics and Interest Reporting. You can opt-out of Google Analytics for Display Advertising and customise Google Display Network ads using the Ads Settings.

Our website may contain links to other sites of interest. We do not control, and are not responsible for, the content or privacy practices of those websites. Please check the Privacy Policies on other websites before you provide your personal information to them.

You have the right to request access to your personal information and request its correction if you believe it is inaccurate, incomplete, or outdated. Requests can be made in writing using the contact details below. We will respond to your request within a reasonable time, and we may charge a reasonable fee for access.

Our services may include links to third-party websites and services. We are not responsible for the privacy practices of those third parties and encourage users to review their privacy policies before providing any personal information.

If you have a concern about how we have handled your personal information, please contact us using the details below. We will respond to your complaint within a reasonable time and work with you to resolve it. If you are not satisfied with our response, you may lodge a complaint with the OAIC:

Website: www.oaic.gov.au

Phone: 1300 363 992

For any enquiries, requests or complaints regarding this Privacy Policy or your personal information, please contact:

Privacy Officer Teamwirks (admin@teamwirks.com.au)

Teamwirks may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The most current version is available on our website or by request.Last updated: [Date]