Mediation provides a structured pathway for resolving conflict between parties. It can prevent the escalation of conflict which, if left unresolved, can affect team morale and workplace productivity.
YOU CAN EXPECT
- A highly skilled, experienced and impartial mediator
- A practical approach, designed to achieve workable solutions and restore productivity
- The process to be conducted with professionalism and sensitivity, such that the parties feel heard, respected and safe
- Supporting documentation, both pre and post mediation discussions, to ensure the parties:
- understand the process
- are clear on what is expected of them
- abide by the outcomes agreed.
MEDIATION & CONFLICT RESOLUTION
Engaging a mediator can protect your businesses from more costly and time-consuming forms of dispute resolution. Mediation provides a safe environment for parties to:
- discuss their concerns
- increase their understanding of the situation
- see the situation from a range of perspectives
- identify options for working together more effectively and harmoniously
- Mediation can be used when conflict first becomes apparent or following a formal investigation of the facts in issue